24/Hour Control Room

24 HOUR CONTROL ROOM Monitoring Service

Our 24 Hour ems control room monitoring that is significant and forms the center of our security operations. This is where we receive and process all the important information. Based on the information received, our trained control room monitoring operators will address the relevant instructions to our armed reaction unit. Our control room not only actively monitors and manages all alarm radio signals it receives on a 24-hour basis. But it also provides help in the event of an alarm trigger by dispatching the required help directly to your premises for help. And this help includes our armed reaction unit, EMS Services, Fire Brigade Services, Emergency Medical Services, Emergency Ambulance, and/or Ambulance Paramedic Services directly to your premises. The critical care paramedic will maintain tertiary-level care for the patients.


One of the biggest advantages we have over our big competitors is that our 24-hour control room is in Australia. Local people operate it who know and understand the area well.

If you are thinking of signing up with a national or international security firm, then you need to deal with their control room operators in another country. And in most cases, they only operate an administration office in Australia.

This has many disadvantages, especially in a situation you require help as soon as possible. But their operators do not know the area or they are hard to understand and cannot understand the directions to your premises.

In most cases, we transfer you to another operator when time is the priority. Our control room operators, management, and reaction officers are all can fully assist you if required to do so.


As part of our operations within our 24-hour control room, we monitor selected client premises via our Live Remote CCTV Surveillance System. Our CCTV operators monitor your assets, customers, and staff whilst you sleep, work or play 24/7. As a result, our CCTV operators can detect a suspected activity and send forces there before something bad happens. If the situation becomes more serious, our CCTV operators will dispatch emergency services for further help.


Our dedicated 24 Hour control room operates and manages our Advanced “Auto Dispatch” software. As it is an advanced 24-hour alarm monitoring and Auto Dispatch system that never sleeps. Hence, in the event of an alarm signal received, it automatically sends instructions to dispatch security officers to your premises. As this cuts out, not just the dispatch time. But it prevents the human error from delaying a response to any premises. If the system is unable sometimes, our operators can dispatch a security officer to you via our 2-Way Radio communication system. 


Our Control room monitoring also helps manage our security guards on a 24-hour basis. Each property that we guard has access to our 24-hour radio communication devices and communicates with all our guards hourly. On selected properties/sites, depending on our customer’s security requirements, we monitor live our security guards. We tackle it via our Live Guard Monitoring hardware and software.


All our staff is well-trained and registered with the Security Regulating Authority as required by law. For more 24 Hour Monitoring Services visit the website: Reddington Security Services

Areas We Serve

Need Security Service?

Our team will provide a free, on site evaluation of your property. We will recommend a design with the equipment that will best meet your needs.


1300 240 620

We are independent and privately owned group specializing in security solutions, facilities management after hours answering and product supply and installation throughout Australia.